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For injured people

Nursing home neglect

When a parent in care is hurt, the family usually senses something was wrong before anyone explains it. The facility's own records often show what happened.

Signs we look into

Pressure sores, repeated falls, sudden weight loss or dehydration, medication given late or not at all, and injuries the staff can't account for. Neglect is more common than deliberate harm, and it can be just as dangerous.

How we build the case

We request the resident's chart, the care plan, staffing schedules and incident reports, and we read them against what the facility promised to do. Clara Benedetti, who leads this work, was a nurse before she was a lawyer.

If your parent is still there

Their safety comes first. We can help you raise concerns with the facility and with the state agency that inspects it, while the claim goes forward.

What to keep

Things that help your case

Start a folder now. Don't worry if you're missing some of these; we can request most of them.

  • Photographs

    Of any injury, sore or bruise, with the date each was taken.

  • A log of visits

    When you visited, what you saw, and who you spoke with.

  • Paperwork from the facility

    The admission agreement, care plans, and any letters or notices.

  • Medication lists

    What was prescribed, and anything you noticed missing or changed.

Questions about nursing home cases

Can we bring a claim if our parent has since passed away?

Often, yes. A family member or the estate may be able to bring the claim. We'll explain who can and how.

Will this affect my parent's care while they're still a resident?

Facilities aren't allowed to retaliate against a resident. If you're worried, we can help you plan a move.

We signed an arbitration agreement at admission. Does that end things?

Not necessarily. Those agreements are sometimes unenforceable, and even when they apply, the claim still goes forward in another forum.

Talk it through with an attorney

The first meeting is free, and you don't have to decide anything at it.

No attorney fee unless we recover money for you. Case costs, such as filing fees, medical records and expert reports, are separate; your written agreement says how they're paid, including if there's no recovery.